Telephone Systems – What Businesses Need To Consider When Buying Or Upgrading

Making the right choice when choosing a telephone system is a big decision for your business. There are some important considerations to keep in mind as you shop for a new system.

Capacity – For a business that is growing you will want to ensure you have the capacity in your telephone system to cover any future growth. The majority of telephone systems can cover 12 incoming lines and 24 extensions at their limit. For a small entry level telephone system you need to bear in mind that the parts will not be transferable to larger models, with this in mind you need to make sure the system you buy will be able to grow with your business.

Direct Lines – The second thing to consider is how many direct lines you will want. If you want direct lines that allow direct dialing, the display of caller ID and the feature of displaying the number no matter which line you pick up on or where it has been transferred from, you need to get a system compatible with ISDN, which is a service most countries are able to provide.

Voicemail – If you need voicemail, consider investing in a telephone system that has voicemail for each handset. Voicemail can be connected for each direct line. You should verify the voicemail features such as the number of messages it will store, whether messages can be transferred or forwarded to cell phone numbers or email accounts.

The Handset – Another thing to consider is which handsets you wish to use with your new system. Each system will undoubtedly come with standard handsets, although you will be able to pay more for upgrades. You may be able to make do with the standard options but if you want more features or better quality and more stylish handsets you will need to pay more. It may be worth looking into an upgrade because you will be using these handsets for some time and with a greater amount of features it could make things a lot easier, or you may wish simply to have handsets that look more stylish within your business offices.

Installation – Regardless of the type of system you purchase, choosing the right installation contractor may be the most important decision you make regarding your telephone system. An improper installation may render some of the features of your phone service useless, and additional repairs can cost you even more money in the long run. Rather than trying to save money on installation, do your research and find a reputable company who will install your new telephone system properly. A good installation company will provide you with a no-obligation quote and advice for installation that is simple and easy for you to comprehend.

Originally posted 2015-08-22 05:05:55.